Archive for the ‘Technology’ Category

How to Record an iPad Screen

A couple months ago, we posted an article about marketing mobile solutions with video. A growing number of our video clients want to show off their mobile chops—to illustrate their new app, to give tutorials on software use on the go, or to display their work on mobile devices. As we mentioned in the article, one of our clients recently tasked us with recording a demo from an iPad, which presented a number of challenges, including harsh shadows, rough resolution, and flickers on the screen. Fortunately, we devised a system that worked.

We thought that we would answer the question, “How do you record an iPad screen?” We’ll even take this a stop further and explain how to create a final video with a composited, animated background using a green screen.

60 is the Magic Number

Most videographers know that shooting television and computer screens has historically been an issue, as the refresh rate of the screens never seem to match the standard video camera frame rates. This issue has been negated by LCD screens, which do not create the annoying CRT-like flicker. Mobile devices, however, have brought back the challenges of screen refresh rates.

The iPad 2, for instance, refreshes at 60Hz, or 60 times per second. If your camera’s frame rate is not matching this, you will experience shuttering and flickering throughout your video as you record the screen. In addition, filming screens in interlaced (vs. progressive) mode can lead to blurry motion and jagged images. We overcame these challenges by recording at 720p/60p. For our needs, 720p created an image large enough for our final output. With a native frame rate of 60 progressive frames per second and a shutter speed of 1/60.00, we knew we could match the refresh in the iPad. To dial into the refresh, we used the Syncro Scan feature on the camera set at 1/60.00 to ensure the camera and the screen were hitting at the right times. Shuttering and flickering were gone instantly!

Positioning and Lighting

Another challenge with recording an iPad is the need to have it steady and flat on a table for easy access by the hand that is navigating the screen. If you shoot straight down, you will get the camera’s reflection on the screen. Plus, with improper lighting, you will have harsh shadows on the iPad screen, as well as on your tabletop, which is challenging if you plan to key out the background.

That the angle of the iPad screen and that of the camera lens must be parallel. If they are at different angles, with this close of a focal length you will definitely notice a distortion on shape of the iPad in post, with one side longer than the other. We slipped a notebook under our cloth to prop up the iPad, and matched that angle to the angle of the camera lens to ensure we were hitting it straight on. Your iPad also has an option to turn off the automatic orientation feature, so the slight angle you keep the device at will not flip the image on the iPad screen.

QUICK TIP: Shoot the iPad upside down so the hand enters the camera viewfinder from the top. This way, your tripod will not get in the way of the actions of the hand. Just rotate the image 180 degrees in your editing software.

With the right camera settings and sotting techniques, you can capture clean, flicker-free shots of your tablet or smartphone in action.

Also, you want to create a consistent soft light across the entire area with as big of a spread as possible. You can achieve this by using two softlights off to each side of and above the iPad, and/or reflecting bright lights off a large white surface, such as a wall or bounce card, to achieve the same effect. It took some tweaking between light placement to make sure we were not getting light reflection on the iPad screen, and that we had effectively removed any unwanted shadows. Make sure to move the hand around above the iPad, and bend the fingers to check for dark shadows on the skin.

QUICK TIP: In setting the iris on the camera, you need to find a balance between the brightness of the iPad screen and the hand working the device. You can adjust both the camera’s iris and the brightness of the iPad screen to find a bright, consistent image for the camera’s sensor.

Once the camera’s settings are in place, and the lighting is where you want it, you are ready to record!

While Shooting

During the recording, make sure your hand model removes their hand from the screen area anytime it is not being used to manipulate the screen. This way the viewer can have a full view of the screen, and edits between screens remain seamless.

QUICK TIP: Keep the shot clean by wiping the iPad screen with cleaner between takes. In this lighting, smudges can obstruct what you are trying to show on the screen.

Adjustments in Post

In the case of our project, we wanted to create an animated backdrop for the iPad. We placed the iPad on piece of green screen cloth, and made sure our lighting did not create the harsh shadows that would make keying difficult. With a shadow-free surface, adding the key channel to iPad video is relatively painless. But remember that you will likely lose quality on the actual screen itself due to the key. To get around this loss, simply create a duplicate layer in your edit, with a matte around the screen for complete image clarity.

As more and more businesses move their offerings and platforms to mobile devices, creating videos to illustrate mobile capabilities will certainly become more prevalent. With the process outlined above, you can ensure clear and clean demonstrations of your mobile solution in action.

Marketing Mobile Solutions with Video

Today, the number of iPad apps in Apple’s iStore is nearing 100,000 unique offerings. As a result of this growing industry, more and more of our clients want to show off their mobile chops—to illustrate their new app, to give tutorials on software use on the go, or to display their work on mobile devices. In fact, one of our clients recently tasked us with recording a demo of one of their app solutions for iPad.

Shooting an iPad presents a number of issues, including harsh shadows, rough resolution and annoying flickers on the screen. Our in-house production team developed a series of techniques to address these challenges and create a crisp, clean image for the client’s video.

As more and more businesses move their platforms to mobile devices, creating videos to illustrate mobile capabilities will certainly become more prevalent, and mixing the two media will continue to change the way we produce digital marketing material.

VP of Content Production Tom Jagger and Producer William Wroblewski working with our client on set.

Viewstream Goes Stereoscopic

In our last post we showed you our video about gaining 3D capabilities for 2D drafting. Get your glasses out now and check out the full stereoscopic version!

Our Latset Video – Moving 2D into 3D

3D capabilities for 2D drafting? Oh yes! We just delivered a short promotional piece showing the benefits of 3D in design software.

Take a look!

Viewstream Does 3D

As 3D enjoys a popular resurgence in the entertainment world, we see an opportunity to do some innovative, creative marketing that pops out! Viewstream just wrapped on a stereoscopic video shoot at a studio here in San Francisco. The final video will be one part of an integrated campaign for a $10B software company.

You can find more photos from the shoot here.

(Photo Credit: D. Alan Brown Photography)

Mobile Content

With the increased popularity of smartphones and tablets, technology marketers need to deliver their content beyond the web and onto mobile platforms. Market shares of users on mobile devices vary widely among market segment, so it is important to avoid developing for mobile for mobile’s sake. As a marketer, focus on developing mobile content for audience segments that align to your products and services. And don’t forget to leverage your current offerings and content appropriate for mobile platforms.

Viewstream’s mobile services leverages digital marketing content across mobile platforms, including iPhone, iPad, Droid, Windows Mobile, Blackberry, and more. Leveraging our expertise in creating content and bringing it together with our strong development capabilities enables us to continue our tradition of expert professional services for technology marketing. Mobile will continue to grow, and Viewstream is building the next generation apps and content as we move forward through another amazing stage of computing.

One recent example of our work was an Autodesk screencast, “Autodesk Design Suite Premium” developed for the Apple iPad device. If you have an iPad, click here and load the iPad version to see how well these assets deliver using mobile technology. Or, if you are on a desktop, click here to see the desktop PC version.

If you are interested in formatting interactive and rich media assets for mobile, or have an idea for an app you would like to have developed, give us a call. We’d be happy to help!

Viewstream VP on Forbes.com

Viewstream VP of Strategy & Business Development Joshua Shane recently published a piece on Forbes.com titled “Giving Value to ‘The Cloud,’” where he outlines the reasons why Cloud technology providers should be focusing on the value of their offerings, and avoid using mushy buzz words that aren’t meaningful.

There’s certainly been a lot of buzz over the past few years about “The Cloud”. Businesses, customers, and journalists in the tech industry have been talking about the technology of “The Cloud” so much that its value as a term has been diluted. With so many splintered definitions of “The Cloud” out there, technology pros are losing sight of the actual value the technology can bring. In his article, Shane calls for a re-visioning of the conversations around “The Cloud,” arguing that as an idea, it has been over-hyped and diluted. Cloud Computing, as a term, has lost its hype value and in several areas risks moving to the “troughs of disillusionment.” He also points to several companies that are correctly framing the conversation around the value the technology brings.

Shane’s commentary is a new and fresh look at how we engage in conversations around the technology. We’d love to hear what you think!

WordPress Website Development & Consulting Services

Viewstream has been listed on Automattic’s WordPress consultant directory for the last two years. The directory, appropriately named “Code Poet”, means we partner with Automattic to provide WordPress consulting and development services  for companies that understand the power and elegance of WordPress as a development platform.  The directory lists company names in alphabetic order, which means Viewstream is on the bottom of the list :<. Time to change our name to 123-Vieswtream and get to the top of the list :> Given how many names are on the list, we get a small amount of traffic each month, and some inquires.

Viewstream is unique in the WordPress website development, design and consulting world as we have pushed the limits of using WordPress as a Web Content Framework or Content Management System. For example, partnered  with Ryder Communications (one of the most talented creative agencies) we created a couple of amazing sites for Honeywell, Inc. that if you look at the sites, you wouldn’t even know it was a WordPress engine in the backend. We have also done a large number of corporate blogs – I like this one for ITDatabase not only because the skin works very well with the brand, but also because Travis Van and the ITDatabase team creates amazing, interesting content. At the end of the day, interesting content is what it is all about. And that is another Viewstream differentiator that I am very proud off: we can develop the technology AND develop the content. Those are two very different skills, and it is not easy to do both well. I think we do! And I think our clients would agree!

Check out our WordPress landing page here with samples referenced above.

Evaluating Social Media Claims for 2010

Is social media right for your customer?

In implementing social media marketing in the coming year, businesses must understand the truth behind all the talk. In this free guide, Viewstream CEO John Assalian takes on the top five claims made about social media and puts them into perspective. From the cost of doing social media to strategies for deployment, it is important to be realistic about the role social media plays in marketing.

These seven short pages illuminate why social media itself is not a marketing strategy, but another medium to consider in executing a comprehensive marketing strategy that engages audiences and gets results.

“Social media can help you engage and understand your customer, spread your message and information to targeted audiences, and even help customers market for you. But, far too often, social media is promoted with highly unreasonable claims… In the end, Social Media is another communication channel, a set of tools in your marketing arsenal.”
-From ‘Evaluating Social Media Claims for 2010’

About the Author:
John J. Assalian brings a strategic focus to marketing, honed over fifteen years of customer acquisition and brand building experiences with a range of entrepreneurial and market-changing businesses. As CEO of Viewstream since 1999, Mr. Assalian has built a marketing firm that conceives, develops and engineers content marketing strategies for leading brands, including Autodesk, Microsoft, Sony, HP, as well as a range of startups and SMEs in the high tech industry.

To learn more, call (888)404-8686

King Content in the Post-Digital World

I believe we are marketing in a post-digital world. By post-digital, I mean a time when the communication landscape is no longer defined by the potential of any particular medium (digital, social, interactive, etc.), but instead by its overall ability to connect with particular human needs. Today, the medium has become secondary to the message. Finding one’s way through this new phase of communication and creating a lasting connection with the audience begins with the understanding that content truly is king.

What Content Means for Business

Content covers the sum of your brand’s publishing activities. When your company offers white papers, YouTube videos, webinars, XML feeds, and social streams, you are already acting like a publisher. In a post-digital world, the successful company publishes through a complete content strategy created with the customer in mind. Successful content strategy begins with the creation of content that tells a compelling brand story through an engaging user experience. This content is incorporated into the overall customer experience. Great website content, free training demos, how-to PDFs, story driven website copy, micro-documentaries, solution overviews, etc. are just part of the mix to engage audiences. Below this surface, the content must contain an intelligent structure in terms of meta data, search, metrics, and code.  Further, content is not just for demand generation, but also for improving customer service and delivering value to current customers.

Effective content must be useful to the customer, and be wrapped in the social and made available in communities. Creating such content requires brands to reflect and express what customer’s value, not what marketing departments believe customers should care about. Forget about what you think makes you different and find out what your customers think.

Like other business strategies, companies need a content strategy based on customer research and customer service improvement. In 2010, most brands don’t fully employ a content strategy in developing their customer experience, customer service and business process. True, everyone is producing content on some level, but the relationship between actual business process and content strategy is not fully engendered. While companies have social media czars, how many companies have a content king? Organizations may have a UX manager, a development team and a marketing dept, but lack a content strategist or content manager to help bridge the gap between these groups and to forge a concise, cohesive strategy. If content is this important, let’s think about adding this person to our teams or partnering with content agencies.

Hail to the King

The post-digital world is ruled by King Content. Content is not just what you create, but the overall approach to your brand and what you publish. As we move forward, forget about the latest medium, and focus on your customer: who they are, why they buy from you, and what they care about.